Independently ranked as one of the UK’s top and most progressive Managed Service Providers (MSP)

With over 20+ years of industry experience, we’re a mature, well established and trusted strategic technology partner to a wide range of organisations and in-house teams.

Highly accredited and award-winning, we’re the only MSP worldwide that has built unique software to manage customers solutions, integrating different IT vendors working as one.

Utilising its purpose built ‘Remote Automated Monitoring and Management (RAMM) software ‘Ascension Cloud’ and its best-in-class purpose built ITSM solution ‘Intelligenz+’ toolsets, we work to industry compliance and ITIL, SDI and ISO best practices. We strive for continuous improvement delivering excellent customer experience and a world class service.

Virocom is your trusted technology partner - designing, provisioning and supporting the technology that underpins your operations. With our unique technology intelligence platform with inbuilt unified endpoint management, we deliver on our promises to customers by providing them a world-class service.


Software Platforms


Software Ecosystem

Connected - With the toolset ‘Quotestation’ we have the ability to have a clear line of sight and manage customers from the very first point of contact. With its loading and API integration of vendors, we can simply create quotes, build orders and deliver on milestones set by product service delivery.

Monitored - Ascension’s remote automate monitoring and management pulls together different IT vendor by API integration at the edge of your network. Apart from the diverse IT vendors integration, it allows you set simple intelligent rules looking at the heath of the device and performance of the application, where these events can passed on to an engineer via skills assignment.

Managed - The IT Service Management platform Intelligenz+ bi-lateral integration with Ascension, allows Virocom to deliver a bespoke manage service to our clients, building SLA’s around defined solutions, products, vendors and teams.


Ascension Cloud - Managing Delivery Drivers

Our unique service wrap allows us to bring together all your services and hardware from a variety of suppliers into one central web portal - Ascension Cloud - our software layer application, and is a system that integrates your open orders, tickets, assets, services and billing all from an easily accessible platform.

 

Who we work with