Call Recording

Virocom’s Call Recording service is fully managed, removing the need for companies to operate, install and maintain on-site call recording equipment themselves

Virocom’s Call Recording solution complies with regulatory requirements, enables dispute resolution and creates opportunities for improvements in staff training, customer conversion/retention rates and ultimately profitability.

Virocom’s Call Recording service is fully managed, removing the need for companies to operate, install and maintain on-site call recording equipment and so freeing up time and resources.

Key Benefits

Why use hosted instead of on-site Call Recording?

Traditional on-site call recording solutions have a number of associated drawbacks:

Virocom’s fully managed Call Recording solution avoids these drawbacks. It works for office based and remote users, has a convenient OPEX model, frees up resources for more strategic tasks and can quickly scale up and down as required.

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